CODE OF ETHICS

Time
First and foremost we respect our customer's time. 

Integrity
We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.

Respect for the Law
We adhere to all laws, regulations and ordinances that pertain to the plumbing, heating and air conditioning industries as prescribed by federal, provincial and municipal governments. We practice proper financial and accounting procedures in accordance with all laws governing business.

Excellence
We install, service, repair and replace plumbing, heating and air conditioning parts and systems in strict accordance with the highest industry standards.

Safety & Reputation
We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of our company.

Teamwork
We support each member of the team to strengthen our company and build successful long-term relationships.

Service
We maintain the highest quality customer service to encourage repeat business and enduring relationships with our customers.

Respect for Others
We treat our customers, fellow employees, and other industry professionals with the utmost respect.

Privacy
We show the utmost respect for the sanctity of our customers’ homes and their privacy.

Competition
We value fair competition. We advertise, promote and market fairly and accurately and in a manner that reflects the high standards of our company.