Our Personal No-Lemon Guarantee
We’re Not Done Until You’re Satisfied
From the Owners, Managers, Supervisors, Customer Service Reps, and Service Technicians at Knight:
At Knight Plumbing, Heating and Air Conditioning we care. That’s why we promise to do what it takes to make you happy.
When you call Knight, you will be greeted by a friendly and knowledgeable person ready to set up an appointment, often for the very same day you call. We will send an experienced service professional to your home who will not only solve your plumbing, heating or air conditioning problem, but also brighten up your day. You will be given a price that is fair and we’ll present it to you before we start the job.
We Guarantee Our Workmanship
Most importantly, we will stand behind our work. That is our promise to you, and if we fail to completely satisfy you, we’ll happily work with you until we do.
We provide a minimum 1-year parts warranty and 2-year labour warranty on all our work – and sometimes more with major purchases like furnaces. That’s the best warranty in the business. That means if something we repaired or installed breaks within 2 years, we will come back and fix it for free.
If we have to come back and repair the same part three times, we’ll give you a replacement on the effected parts.
Lemons happen – but with Knight you don’t get stuck with them. That’s our guarantee.