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Plumber Field Service Administrator – New Constructionknight plymbing

Job Types: Full-time, Permanent 
Salary: $35.00 per hour

Full Job Description

Are you a skilled and experienced plumber looking for an exciting new opportunity away from tools? Come join our team in Calgary, one of Canada’s most vibrant and dynamic cities!

As a Plumber Field Service with our company, you will have the opportunity to work on a more administrative position, using your plumbing knowledge and expertise. With Calgary’s booming economy and growing population, there is no shortage of work for skilled tradespeople like you.

Calgary is an excellent destination because of it’s booming economy, its growing population, and its beautiful Sceneries as we are surrounded by the Rocky Mountains.

You will also find Calgary offers the best quality life in the country and the world!

If you are a qualified Journeyman Plumber with a commitment to quality work and customer satisfaction, we would love to hear from you. In addition to competitive wages and benefits, we offer opportunities for growth and advancement within our company.

Don’t miss out on this exciting opportunity to join our team in Calgary, one of Canada’s most dynamic and exciting cities! Apply today to take the first step towards your new career.

Who We Are

Knight (originally named Assured) has been providing exceptional service in Calgary and the surrounding areas since 1970. Knight/Assured has been a member of the Mechanical Contractors Association of Alberta for over 30 years.

Job Description

We are seeking a Plumber Field Service Administrator to join our plumbing team in the residential construction industry. The ideal candidate will be responsible for booking calls with customers for service warranty work, ordering necessary products, and replying to service requests with details of work completed and charges. Additionally, the Plumbing Field Service Administrator will assist the Plumbing Supervisor with daily phone calls and inputting field calls as required from emails, and will make sure all product is available when New Constructions call is scheduled.

Responsibilities:

  • Book calls with customers for service warranty work, order necessary products, and reply to service requests with details of work completed and charges.
  • Assist the Plumbing Supervisor with daily phone calls and inputting field calls as required from emails.
  • Make sure all product is available when NC call is scheduled, track and update daily deliveries, confirm everything ordered as requested for the phase, and send weekly emails to wholesalers Friday afternoons.
  • Input daily notes sent for field techs and support plumbing team as needed.

Skills and Qualifications:

  • Journeyman or 3 year apprenticeship completion
  • 3 years experience in the plumbing trade
  • Advanced computer skills
  • Familiar with and experienced in reading and interpreting housing blueprints
  • Excellent organizational and communication skills.
  • Ability to work well under pressure and meet deadlines.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Calgary, AB T2C 3E5: reliably commute or plan to relocate before starting work (required)

Education:

  • AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

  • Plumbing: 3 years (preferred)
  • Construction Industry: 3 years (preferred)

Work Location: In person

APPLY TO THIS POSITION

What Homeowners Have To Say About Us

4.8 Stars On Google From More Than 3,400 Homeowners
  • “They were incredibly professional, helpful, and knowledgeable. I was thoroughly impressed and really appreciate their work! I would highly recommend them! My husband was very surprised and happy.” - Jennifer K.
  • “We had the pleasure of working with Aaron from Knight Plumbing for our EV charger installation, and I must say, it was a seamless experience from start to finish. Aaron's friendly demeanor and professionalism put us at ease right away.” - Mirimar M.
  • “My wife and I were super impressed with the communication and information received from the installers of our tankless hot water system. The installation of the unit was worked around our preferred location and what would work best.” - Dave G.
  • “Trent B and a nice gentleman who's name starts with S (I'm sorry, I didn't get the spelling of his name) were very professional, worked in a timely manner, and explained how everything worked so I knew how to operate the newly installed system.” - Sonia M.
  • “Steve G. at Knight Plumbing, Heating and A/C was professional, pleasant and very helpful! He did a great job disconnecting my old natural gas stove and connecting my new one!” - Dianne K.
  • “He was timely, in the window of expected time and called before leaving his last call to tell me when he was arriving. He removed our failed garburator and piped in a new kitchen drain for us.” - Aaron P.

    The Knight Plumbing, Heating & Air Conditioning Difference

    Certified Technicians Providing Exceptional Service
    • Over 40 Years of Service

      Knight has been providing quality plumbing services in Calgary AB and the surrounding areas since 1970. Knight has been accredited by the Better Business Bureau since 1991.

    • Financing Options Available

      We offer financing with low monthly rates. You can finance almost any kind of service we offer.

    • 24/7 Emergency Service

      We have a true 24-7-365 emergency service with a real person answering the phones: no callbacks, no answering machines, no voicemail.

    • Award-Winning Customer Service

      Let us show you the quality of service that earned us several awards – including the HomeStars Best of Award in 2016, 2017, 2018, 2019, 2020 and 2021!

    • Full-Price Quote in Advance

      We never have hidden fees, so you always know what your service will cost before we even start.

    • 100% Satisfaction Guaranteed
      We stand behind our work, and if we fail to completely satisfy you, we’ll happily work with you until we do. The job isn’t done until you’re satisfied.
    Work With Our Local Experts At Knight Plumbing, Heating & Air Conditioning, we are committed to giving your home the royal treatment.

    Contact Us Today

    Available 24/7 With No After-Hours Charge
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    Knight Plumbing, Heating & Air Conditioning Not Too Hot, Not Too Cold...Just Right
    201-10861 50 Street SE Suite 201 Calgary, AB T2C 3E5
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